Welcome

Welcome to Fishing Industry Medical Scheme Online.

Please use the navigation to the left to find your way around the site. If you have problems finding what YOU need, please click here to let us know.

We look forward to finding new and improved methods of providing you with friendly and efficient online services.

Regards

The Fishing Industry Medical Scheme Team

UNDERSTANDING THE MEDICAL SCHEME RATE

Understanding the medical scheme rate (MSR) and why co-payments and shortfalls occur when healthcare providers charge more than this rate can help you avoid unexpected healthcare costs and make more informed decisions about your healthcare.

Click here for more information. 

INTRODUCING NEW DIGITAL SERVICES AND MAKING USE OF SCHEME BENEFITS

In this communication, we would like to give you more information about two digital initiatives designed to make your life easier: the Scheme's WhatsApp self-service portal and a new digital membership card that is coming soon. We also share some important tips to help you get the most from your benefits.

WHATSAPP SELF-SERVICE PORTAL

Did you know you can contact the Scheme via WhatsApp on 021 480 4649?

Access your membership documents instantly via WhatsApp, including tax certificates, membership certificates, claims statements and correspondence related to chronic conditions.

TALK TO A DOCTOR ON YOUR PHONE, ANYTIME, ANYWHERE.

As a Fishing Industry Medical Scheme member, you can access Hello Doctor, a mobile phone-based service that gives you access to a doctor 24 hours a day, seven days a week.

Click here for more information. 

Updating your personal information

In light of the Protection of Personal Information Act of 2013 (POPIA) regulations that came into effect on 1 July 2021, we would like to assure you that protecting your personal information is our top priority.